PDF Documents: Online Marketing 2.0

After staying static for many decades and consisting mainly of annoying magazine blow-in cards and junk mail, direct marketing’s taken a whirlwind ride through the last 15 years as the Internet changes the way we all view media.

While some markets still rely heavily on paper means of reaching sales leads, the costs associated with printing, mailing, and data entry—especially in a down economy—are too much for many companies to bear. That, and restrictions set by the Federal Trade Commission’s CAN-SPAM Act of 2003 have businesses rebuilding their marketing efforts by using PDF documents.

PDF files offer many upsides and great potential over traditional paper, Web and email marketing:
• Well-planned layouts remain preserved and make the same impact in the end-user’s viewer application—as opposed to Web browsers, which can remix colors and type at the user’s whim.
• PDFs cost little, if anything, to distribute.
• Most computers connected to the Internet have a means of viewing PDFs—a good share of them standardized on Adobe Reader.
• A “gatekeeper” script can request email addresses of recipients who are interested in reading white-paper, catalog, or research report content contained within a PDF.

That’s the beauty of PDF marketing: If someone’s so interested in reading what’s beyond the cover page of a document that they’re willing to submit their email address to the host, that’s a much higher-quality lead than an email blast to a questionable address list a company purchases. Or, worse yet, poorly targeted leads harvested from a web page that in some cases run afoul of CAN-SPAM regs and make a company liable for fines and costly legal proceedings.

Yet, up to now, technical complexities of lead generation prevented most companies from tapping into the potential of PDF marketing, because while the technology has been available for years, the technical barriers (JavaScript, forms setup, database servers) seemed to outstrip the value proposition.

Most companies experimenting with PDF marketing run an end-around these technical issues by simply posting a web form a reader needed to fill out before receiving a PDF download—losing valuable leads from email pass-along circulation (and reposting to internal web sites) in the process. That’s when a person fills out a web form truthfully in the first place.

This week, Vitrium is releasing PDF Sales Leads, a robust service that harnesses the power of PDF marketing for small-to-medium sized business through dynamic web forms embedded inside PDFs.

Because it’s hosted by Vitrium using the software-as-a-service (SaaS) model, businesses that just couldn’t afford the software infrastructure—and consultants to build it and train employees—can start putting quality content they own into attractive PDF files and start leveraging the power of this web-based “marketing 2.0″ tool. A simple, straightforward setup walks even non-IT staffers through the process in a few minutes.

PDFSalesLeads gets one more costly business process off a company’s server and into the cloud, and that’s where it should be,” says Vitrium Systems CEO Peter Nieforth. “It saves dollars over traditional paper sales-lead generation, but more importantly, saves trees and gives our clients a win-win without the huge financial ramp-up PDF marketing traditionally requires.”

Vitrium Systems Proves Out 95% Drop-Off Rate with Web Forms

Vitrium Systems conducted a split test on their website for 60 days to identify if web forms lead to a significant loss in readership. The results were staggering. They lost 95% of their audience. Less than 5% off all unique visitors actually completed the form and many of the form fills were bogus. Vitrium turned to docmetrics i.e. ate their own dog food, and the results were mind-blowing. 45-50% of their audience was completing the form and the information was accurate!

To read the full article go to www.docmetrics.com

Make Your White Papers Work Better For You!

I came across this blog post from Brian Carroll, When is a “free download” no longer free?, which spoke about how people were tired of having to fill out web forms in order to read “free” content and then after reading it they would get bombarded with sales calls, whether or not they found the info valuable.

This is a perfect example of why docmterics offers a nice balance between web forms and open content.  Marketers and readers both walk away happy. Docmetrics allows you to place a customized form inside your document.  This allows you to tease / qualify / entice your readers before asking them for personal data (a refreshing give and take relationship).  In other words, you are allowing your reader to gather an understanding of what you have to offer before they identify themselves.  If what you offer solves their problem, they will be inclined to provide their contact information and the in-document form is a great way to facilitate this interaction. In either event (submit or skip) the reader will always receive your content.  This is critical.  Allowing your reader to “skip” the form will lead to better quality leads i.e. why fill in bogus data when you can skip the form entirely?